Privacy Policy

Last Modified: November 19, 2014

Information We Collect
How We Use Information
Information We Share
Third Parties
Access and Choice
Information Security
Key Terms

We place a high priority on maintaining your privacy and believe that you are entitled to know how we collect, use, and protect your information. This Privacy Policy explains what information we collect, how we use and protect that information, and how to access, update, and control that information.

We have tried to keep this Privacy Policy simple, but please read through our key terms if you are not familiar with a term and contact us if you have any questions.


By using the Nikola Innovation website ( (“Site”), you agree to the terms of this Privacy Policy. Whenever you submit information via the Site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information We Collect

We collect information to provide better services. We may collect information in two ways:

Information you give us

When you use our services or contact us, you may provide us with personal information or we may ask you for personal information, like your name, address, phone number, or email address. This information may also be included in correspondence you send to us.

Information we get when you use our services

We may collect information about the services that you use and how you use them. For instance, when you visit the Site, we may automatically collect and store certain information, like your device information (such as your browser type or operating system), standard log and server information (such as when and how you visit the Site), your location information, your internet protocol address, and information collected through “cookies.”

How We Use Information

We use information we collect from you and our services to provide, maintain, and protect those services and to develop new ones. We also use that information to protect us and you.

We may use the information that we collect to fulfill your requests for our service, such as by mapping a delivery of our service to you or by responding to your questions.

When you contact us, we may also keep a record of your communication to help solve any issues you might be facing.

We may use your email address to inform you about our services, such as letting you know about upcoming changes, improvements or offerings.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.


Information We Share

We do not share personal information with companies, organizations and individuals outside of Nikola Innovation unless one of the following circumstances applies:

With your consent

We will share personal information with companies, organizations or individuals outside of Nikola Innovation when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

Service Providers

We may share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever we operate.

For legal reasons

We will share personal information with companies, organizations or individuals outside of Nikola Innovation if we have a good-faith belief that access, use, preservation or disclosure is reasonably necessary to:


  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce service terms, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of Nikola Innovation, our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners – like donors, supporters, or connected sites. For example, we may share information publicly to report results or show trends about our services or we may share information with grant-making institutions to show the impact of our services and mission.

Third Parties

The Site may contain links to other websites. Some of these websites may be co-branded with Nikola Innovation and may look like part of the Nikola Innovation website, but Nikola Innovation does not control the privacy practices of these other websites. We encourage you to read the privacy policies of these websites, whether the site is co-branded with Nikola Innovation or not.

Some of our services, like the Site, use services provided by third parties, such as [Paypal (]. We do not control the privacy practices of these third-party services, and these third parties may independently collect data about you, like by using cookies or other technologies. We may also provide you with the opportunity to access or interact with third-party services, such as Facebook. When you connect to the Site through these third-party services, we may share information about you with these third-party service providers and they may share data about you with us. We encourage you to read the privacy policies of all third-party service providers.


Access and Choice

Every person has different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For instance, you may set your browser to block all cookies, including cookies associated with our website.

If you choose to share information with us, you may update or amend this information by contacting us at: or

Nikola Innovation, LLC

19855 Detroit Road, #350

Rocky River, Ohio 44116

Information Security

We work hard to protect Nikola Innovation and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.


  • We restrict access to personal information to Nikola Innovation employees, volunteers, contractors and agents who we believe reasonably need to know that information in order to process it for us or do their jobs and are subject to confidentiality obligations.


  • We do not knowingly collect personal information from individuals under 18 without consent from a parent or guardian, but if we learn that we have collected that information, we will immediately remove it from our records.

Unfortunately no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using our services, including our website, but we cannot ensure or warrant the security of any information you transmit to us.


Our Privacy Policy applies to all of the services offered by us, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not cover the information practices of other companies, including vendors and organizations and third-party service providers that may collect information about you through “cookies” or other means.


Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (such as an email notice).

Key Terms


A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

“Non-personally identifiable information”

This is information that is recorded about users so that it no longer reflects or references any individually identifiable user.

“Personal information”

This is information which you provide to us which personally identifies you, such as your name or email address or other data that which can reasonably be linked to such information by us.

“Sensitive personal information”

This is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.

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